Conversation Design & UX
I design user experiences and conversational systems across UX, voice, and EdTech, working with platforms like the Google Assistant and Amazon Alexa.
At Google, I did conversational UX and personality design for the Google Assistant for the UK and Swedish markets.
I’ve also helped build voice-led experiences for global brands including Public Health England, and Unilever, making complex subject matters clear, intuitive, and human.
Google Assistant UK
International Women’s Day
Designed a conversational experience for Google Assistant to celebrate International Women’s Day, turning stories of women in STEM into an engaging voice-led journey. Focused on dialogue design, pacing, and tone to create a natural, compelling interaction, while using insights to curate a diverse and inclusive set of 16 women.
AMAZON PRODUCT LAUNCH
I wrote the script for an Amazon video presenting new 2022 technology product launches.
Google Assistant Personality Content
Worked with a sound designer to create two original songs for launch, writing the lyrics and recording demo vocals. The tracks went on to become the most popular content of 2018.
